Last reviewed: 24/10/2026
Ahmad & Williams Solicitors is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use and protect personal information when you contact us, use our website or engage us to provide legal services.
Who we are
Ahmad & Williams Solicitors is the trading name of:
Ahmad & Solicitors Ltd
201-203 Alum Rock Road
Birmingham
B8 1EU
Company registration number: 05572669
SRA number: 438394
Telephone: 0121 328 4282
Email: info@ahmadwilliams.co.uk
For data protection purposes:
Data Controller: Mrs Shenaz Ahmad
Data protection contact: info @ ahmadwilliams.co.uk
The Law Society notes that solicitors will mostly act as data controllers because a controller decides why personal data is collected and how it is processed. [lawsociety.org.uk]
Information we may collect
Depending upon how you interact with us and the nature of your enquiry or matter, we may collect personal information including:
- Your name
- Address
- Telephone number and email address
- Information you provide when making an enquiry
- Information relating to the legal services you require
- Correspondence and communications with you
- Information necessary to provide legal services
- Identification and verification information where required
- Financial information where necessary
- Information relating to payments and transactions
- Information received from third parties in connection with your matter
- Technical information generated when you use our website
Legal matters can sometimes involve sensitive information.
Depending upon the nature of the work, information we process may include special category personal data or information relating to criminal allegations, proceedings or convictions.
The Law Society specifically highlights special-category and criminal-offence data as data protection issues relevant to solicitors. [lawsociety.org.uk]
Information submitted through our website
When you use our website enquiry form, we may collect:
- Your name
- Email address
- Telephone number
- Area of enquiry
- Information contained within your message
We use this information to receive and review your enquiry, respond to you and, where appropriate, direct your enquiry to the relevant team.
Please avoid providing unnecessary sensitive, financial or confidential information through the initial website enquiry form.
Submitting an enquiry through the website does not itself establish that Ahmad & Williams Solicitors can act for you.
Why we use your personal information
We may use personal information for purposes including:
- Responding to enquiries
- Assessing whether we can provide legal services
- Providing legal services to clients
- Communicating with clients and other relevant parties
- Managing client relationships and legal matters
- Carrying out identity, conflict and other appropriate checks
- Managing accounts, billing and payments
- Complying with legal and regulatory obligations
- Maintaining appropriate business and legal records
- Establishing, exercising or defending legal claims
- Managing and protecting our website and information systems
- Handling complaints
- Improving our services and website
The purposes for which information is used depend upon the circumstances and the relationship between you and Ahmad & Williams Solicitors.
Our lawful bases for using personal information
UK data protection law requires organisations to identify an appropriate lawful basis for processing personal data. The ICO also requires organisations to explain their purposes and lawful bases in their privacy information.
Ahmad & Williams Solicitors may rely upon lawful bases including those appropriate to the services and processing being undertaken.
[CLIENT/DATA-PROTECTION REVIEW REQUIRED: INSERT THE FIRM’S ACTUAL ARTICLE 6 LAWFUL BASES AND, WHERE APPLICABLE, CONDITIONS FOR SPECIAL-CATEGORY AND CRIMINAL-OFFENCE DATA.]
This section should not be completed by assumption. It should match the firm’s actual processing activities.
Where we obtain information
We may receive personal information:
- Directly from you
- From someone acting on your behalf
- From other parties involved in a legal matter
- From professional advisers
- From courts, tribunals, public authorities or other organisations where relevant
- From other appropriate sources connected with the services we provide
The particular sources will depend upon the nature of your matter.
Who we may share information with
Where necessary and appropriate, personal information may be shared with organisations or individuals involved in the provision of legal services or the operation of our business.
These may include:
- Courts and tribunals
- Government departments and public authorities
- Barristers and other professional advisers
- Experts
- Other solicitors or legal representatives
- Organisations involved in a client’s matter
- Identity and verification providers
- IT, hosting and other service providers processing information on our behalf
- Regulators and other bodies where disclosure is legally or professionally required
Information will only be shared where there is an appropriate reason for doing so.
The Law Society notes that where solicitors use processors such as software or cloud-storage providers, the controller remains responsible for compliance and appropriate processor arrangements are required. [lawsociety.org.uk]
Website service providers
Our website may use third-party organisations to provide services such as:
- Website hosting
- Website security
- Website backups
- Email delivery
- Contact-form processing
- Analytics, where enabled
[DATA INNOVATIONS / CLIENT TO INSERT THE ACTUAL WEBSITE PROCESSORS ONCE THE PRODUCTION CONFIGURATION IS FINALISED.]
Do not publish a generic list of providers that the website does not actually use.
Contact form and email
Information submitted using our website contact form is used to receive and respond to enquiries.
The website may transmit enquiry notifications by email to authorised recipients within Ahmad & Williams Solicitors.
[CONFIRM FINAL CONTACT FORM, SMTP/EMAIL DELIVERY, STORAGE AND RETENTION CONFIGURATION.]
Cookies and website analytics
Our website may use cookies and similar technologies that are necessary for the website to operate.
If analytics, embedded services, marketing technologies or other non-essential technologies are used, information about those technologies and the choices available to visitors should be provided through the site’s cookie information and consent mechanism where applicable.
[COMPLETE THIS SECTION AFTER THE FINAL WORDPRESS PLUGIN, ANALYTICS, MAP AND EMBED CONFIGURATION IS KNOWN.]
The ICO maintains specific current guidance covering privacy notices and cookies, and notes that its guidance is being updated following changes under the Data (Use and Access) Act.
How long we keep personal information
We retain personal information only for as long as necessary for the purposes for which it is held, including applicable legal, regulatory, professional and business requirements.
Different categories of information may be subject to different retention periods.
[CLIENT TO CONFIRM THE FIRM’S CURRENT RETENTION POLICY AND INSERT OR LINK TO THE APPROVED RETENTION INFORMATION.]
I would not put an invented “six years” or similar blanket period here unless that accurately reflects Ahmad & Williams’ documented retention policy.
How we protect personal information
We take appropriate measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to personal information is restricted according to the needs of the firm and the legal services being provided.
International transfers
Some service providers or technologies may process information outside the United Kingdom.
Where personal information is transferred internationally, appropriate data-protection requirements and safeguards must be considered.
[CONFIRM WHETHER THE FIRM OR ANY WEBSITE/IT PROCESSOR TRANSFERS PERSONAL DATA OUTSIDE THE UK AND INSERT THE APPROVED TRANSFER INFORMATION AND SAFEGUARDS.]
The Law Society specifically identifies compliance with data-protection requirements for cross-border data flows as a controller responsibility. [lawsociety.org.uk]
Your data protection rights
Depending upon the circumstances and the legal basis for processing, you may have rights under data protection law concerning your personal information.
These may include rights relating to:
- Access to personal information
- Correction of inaccurate information
- Erasure in certain circumstances
- Restriction of processing in certain circumstances
- Objection to certain processing
- Data portability where applicable
- Withdrawal of consent where processing relies upon consent
Not every right applies in every circumstance, and there may be legal or professional reasons why particular information needs to be retained.
To exercise a data protection right, contact:
[INSERT APPROVED DATA PROTECTION EMAIL/CONTACT]
Data protection complaints
If you have a concern or complaint about how Ahmad & Williams Solicitors has handled your personal information, please contact us first so that the matter can be investigated.
Data protection complaints contact:
[INSERT CONTACT NAME/ROLE OR TEAM]
[INSERT EMAIL ADDRESS]
0121 328 4282
If your concern is not resolved, information about raising data-protection concerns with the Information Commissioner’s Office is available from the ICO.
This section is important in 2026. The ICO’s privacy-notice guidance has been updated to reflect the Data (Use and Access) Act 2025, and the ICO says its wider guidance remains under review following the changes. [ico.org.uk], [ico.org.uk]
Changes to this Privacy Policy
We may update this Privacy Policy when our services, legal obligations or the way we process personal information change.
The current version will be published on this page.
Last reviewed: [INSERT DATE]
Contact us
If you have questions about this Privacy Policy or how we use personal information, contact:
Ahmad & Williams Solicitors
201-203 Alum Rock Road
Birmingham
B8 1EU
Telephone: 0121 328 4282
Email: [INSERT APPROVED PRIVACY CONTACT EMAIL]